Support

Change to Your Participation

To enroll in the Gloucester Community Electricity Aggregation (CEA) program, use the Enroll/Change Product form and choose the product that best suits your budget and climate goals. 

To change your electricity supply product, use the Enroll/Change Product form. There is no penalty, ever, to change from one product to another within the program.

To leave the Gloucester CEA program, complete the opt-out form. This will return your electricity supply to National Grid Basic Service on the next available meter read.

Questions & Support

If you have questions about your participation, contact the electricity supplier, Direct Energy at 866-968-8065 Monday to Friday, 8am to 8pm or by email at aggregationsupport@directenergy.com.

Comments & Suggestions

Comments and suggestions about the program, please submit the Contact Us form below.